📅 Important Update: New Appointment System
We’re excited to announce that we’ve upgraded our appointment system.
Starting Monday 1st September, all appointments will be managed through our new and improved booking system. This change is designed to make scheduling easier, faster, and more convenient for you.
Thank you for your patience and support as we transition to this enhanced system. We’re committed to making your experience as smooth and stress-free as possible. Submit a request now
Telephone
If you can’t use our new online system our receptionists will take your calls from 8.30 in the morning. Please contact the surgery as usual to make appointments with the Nurses.
Home Visits
The doctor may discuss your problem on the phone to assess whether a home visit is necessary. If a visit has been arranged with the Doctor they will visit at lunchtime after morning surgery.
Emergencies
If you feel it would be appropriate to call an ambulance rather than the emergency GP then ring 999 in the normal way otherwise telephone the surgery number 01626 332813 during the day Monday to Friday or call 111 out of hours .
You will then be put through to a telephone operator who will ask for details. The emergency doctor will then call you back as soon as possible to discuss your problem. Most patients will be offered an appointment at Newton Abbot Hospital. In almost all cases it will do the patient no harm to leave the house; this includes children with a fever. Patients are likely to be seen by the doctor more quickly if they are brought to the treatment centre. Home visits are normally only offered to very frail or housebound patients.
Minor Injury
There is a minor injury/illness department at Newton Abbot Hospital. This service is for any injury that cannot be dealt with at the surgery.
A & E Torbay
This service is for urgent same day emergencies that cannot be dealt with by any of the above services.